Public sector organizations in emerging economies could improve their performance and resilience by taking a more systematic ...

Manage has released a new benchmarking report that shows firms with mature knowledge foundations outperform their peers on AI adoption ...

• Intelligent Delivery: Knowledge assets decay rapidly without active curation. Enterprise intelligence includes self-healing ...

Companies with successful strategies for making their CX knowledge AI-ready are seeing double-digit gains in revenue and ...

HOUSTON--(BUSINESS WIRE)--APQC, the benchmarking and best practices research firm, has named eight organizations as recipients of its 2025 Excellence in Knowledge Management (KM) recognition program.

The insurance industry runs on information. Every policy, claim, risk assessment and customer interaction depends on access to timely, accurate and well‑organized knowledge. Yet it’s an industry where ...

Executives are laser-focused on optimizing their most valuable assets – people, intellectual property, and proprietary technology. But many overlook one asset that has the power to drive revenue, ...